In the end, I’ve programmed the first round of team building activities for next week. I’m taking in the process very seriously and am spending a lot of time in preparing on this so that I can be fit as a facilitator. I’m very optimistic about the effects of these team building activities will have on my sales force. If you help people with their life-balance and personal fulfillment they become more emotionally mature, tolerant, positive independent, self-sufficient, etc. When the person is okay, so is everything else, including their relationships and communications at work. Developing people involves more than behavior, relationships, skills, knowledge and processes. It’s often more about helping people feel better about themselves; helping the person to feel happy and fulfilled. A good leader can facilitate this. Team building doesn’t have to involve games and exercises - team building might be better achieved by arranging other things which appear to be unconnected to work.

Here’s my experience when I was working in one of the establishment as a waitress and I made sure to take extra time to accommodate customers special requests. While this worked well for me independently it really worked against my coworkers and there are times that you simply cannot accommodate every request. There’s an incident happened that, one of my regular customer encountered a different waitresses they were upset when special accommodations were not made. The manager handled this situation by introducing new team building activities that involved taking the customer’s side. I thought this accommodating approach would win over the “treat everyone equally” approach.

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